haga de ésta publicación su favoritaTechnical Support Agent (Ciudad de Mexico)ocultar esta publicación
remuneración: $3 to $5 USD/hr tipo de empleo: tiempo completo
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We are seeking a smart, hard-working and technically competent with good English ability Tech Support Agent.
Near perfect English
Ability to work any time of day
Stable power and Internet connection
Quiet room with no background noise
Desktop or laptop computer
We have a very low call volume (typically less than five calls per shift) and coverage is our primary concern.
Answer inbound technical support calls for TV, Internet, and phone customers
Project confidence to the customer that their problem will be resolved
Empathize with the customer's frustration
Guide them through the process of troubleshooting their problem over the phone
If you are unable to solve the problem on the phone, schedule a local technician to fix the problem
Other Duties Include:
Sales lead generation
Outbound sales calls
Improving technical documentation
Please send us your resume if you are interested in this job and will schedule an interview.
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