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Client Care Associate (Chats) (Mexico City)

remuneración: $15,000 - $18,000
tipo de empleo: tiempo completo

Cygnus Operations a leading outsourcing Human Resources company in Mexico City, providing excellent customer service to our international clients while assisting with human factor development. Our main focus is to hire the best talent to develop and accelerate growth. Each of our leaders has unique strengths that result in a specific mastering of skills. They are motivated to work hand-in-hand in order to develop their team members, and completing tasks.

We're hiring individuals who are committed to their personal and professional growth. We're looking for candidates with a high English level, great communication skills, open to instructions, empathetic and receptive to customer's concerns.

Campaign Description

Our Client Care Representatives play a vital role in helping clients daily with any issue they may encounter. We are dedicated to providing our clients with world-class services, no matter how big or small the issue may seem. Focused on the food delivery service, our representatives assist several types of clients such as Dinners, Restaurant Partners, and Drivers. You will engage our clients in multiple ways of communication thus allowing you to establish a personal connection with customers who need support. Known for our response times and effective communication skills, we ensure that our clients are assisted at all times giving them the option to connect with just one click!

What We Offer

Competitive Salary of $ 15,000 - $ 18,000 MXN
A Professional Work Environment
Growth Opportunities After 60 Days On Floor - Upon interview/vacancy
All benefits by law
Paid Training 100%
2 Days Off

Requirements

English CV - Submit with application
95% English Level (Advance or Native)
Excellent People Skills
Must-Have Soft Skill's (Courtesy, Concern, Accountability & Empathy)
Able to communicate clearly and concisely through live chat & with other departments
Capable of Working 9 - 10 Hrs Per Day 48 Hrs Per Week
Fast Typing Skills (50-60 WPM)
Computer Skills
Responsible
Reliable & Focused
Great attitude and behavior
Stress management skills
Full-Time Availability (8 Am - 10 Pm) (Must be able to work weekends)
What happens next?

Here is the general path you will follow when searching for a career with us at Cygnus. Submit your information for review. If your skills and experience match our job opening, a recruiter will contact you to discuss your background and the available position. We have a 3-step interview process:

Contact via phone
Skill Testing - Assessments
In-person interview
Meet & Greet with the department head

We are located three blocks from Metro Sevilla At Sevilla 10 Interviews Mon - Fri 9 am - 4 pm

Scheduled Your Interview Today Contact us at Cell Phone ver datos contacto Send your English Resume to ver datos contacto
  • Autorizas contacto de agencias de personal
  • NO contactarnos por servicios u ofertas no solicitados

ID publicación: 7020502359

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